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About the Role
Elevate ServiceNow implementations with SoftwareOne as a Senior ITAM Business Process Consultant. Lead process discovery, optimize workflows, and drive meaningful outcomes for clients in a remote-friendly setting.
As part of SoftwareOne's committed team, the Senior Business Process Consultant takes charge of end-to-end engagements. This role demands 5-7 years of experience in business process analysis, strong stakeholder interaction, and expertise in the ServiceNow platform, especially ITAM. The focus is on refining processes through facilitated workshops and designing solutions that align with business objectives.
Key Responsibilities:
• Lead process discovery and re-engineering across ServiceNow projects
• Analyze and design future-state solutions using ITAM best practices
• Identify process improvement and automation opportunities
• Facilitate workshops across IT and business stakeholders
• Translate business needs into actionable deliverables
Requirements:
As part of SoftwareOne's committed team, the Senior Business Process Consultant takes charge of end-to-end engagements. This role demands 5-7 years of experience in business process analysis, strong stakeholder interaction, and expertise in the ServiceNow platform, especially ITAM. The focus is on refining processes through facilitated workshops and designing solutions that align with business objectives.
Key Responsibilities:
• Lead process discovery and re-engineering across ServiceNow projects
• Analyze and design future-state solutions using ITAM best practices
• Identify process improvement and automation opportunities
• Facilitate workshops across IT and business stakeholders
• Translate business needs into actionable deliverables
Requirements:
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