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About the Role
Senior IT Support - Presencial – Madrid, Spain
¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en solicitar para ser considerado.
Role and Responsibilities
Provide expert technical support and troubleshooting for complex hardware, software, and network issues.
Serve as a subject matter expert in IT support, ensuring efficient resolution of escalated incidents and problems.
Mentor and guide junior IT support staff, sharing knowledge and best practices.
Lead the deployment, configuration, and maintenance of computer systems, servers, storage and software applications.
Collaborate with other IT teams to implement and improve system performance, security, and reliability.
Develop and maintain technical documentation, including knowledge base articles, standard operating procedures, and troubleshooting guides.
Perform system upgrades, patches, and software installations.
Coordinate and ...
¿Tiene las cualificaciones y habilidades adecuadas para este trabajo? Descúbralo a continuación y pulse en solicitar para ser considerado.
Role and Responsibilities
Provide expert technical support and troubleshooting for complex hardware, software, and network issues.
Serve as a subject matter expert in IT support, ensuring efficient resolution of escalated incidents and problems.
Mentor and guide junior IT support staff, sharing knowledge and best practices.
Lead the deployment, configuration, and maintenance of computer systems, servers, storage and software applications.
Collaborate with other IT teams to implement and improve system performance, security, and reliability.
Develop and maintain technical documentation, including knowledge base articles, standard operating procedures, and troubleshooting guides.
Perform system upgrades, patches, and software installations.
Coordinate and ...
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