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About the Role
Senior IT Application Analyst (ServiceNow)
Location: Remote
Job Summary
We are seeking a Senior IT Application Analyst with strong expertise in ServiceNow, specifically focused on the Timekeeping module, reporting, and dashboard creation. The ideal candidate will play a key role in configuring, implementing, and optimizing ServiceNow capabilities to support business operations and leadership reporting.
Key Responsibilities
Location: Remote
Job Summary
We are seeking a Senior IT Application Analyst with strong expertise in ServiceNow, specifically focused on the Timekeeping module, reporting, and dashboard creation. The ideal candidate will play a key role in configuring, implementing, and optimizing ServiceNow capabilities to support business operations and leadership reporting.
Key Responsibilities
- Implement and configure the ServiceNow Timekeeping module to address current team gaps
- Develop and maintain ServiceNow dashboards and reports for leadership visibility
- Create SLA reporting and capacity management dashboards by rolling up data effectively
- Analyze business requirements and translate them into sc...
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