Senior Incident Optimization & Reliability Specialist - End-User Technology – Vice President

12542 Citicorp Services India Private Limited • Chennai, India

📍 Location

Chennai

⏰ Job Type

Full time

📅 Posted

July 09, 2026

About the Role

Position Information
Position Information
Job Title: Senior Incident Optimization & Reliability Specialist - End-User Technology
Job Level: C-13
Department: Foundational Services - Production Operations
Location: Chennai, India
Must to have 10-16 years of proven experience in infrastructure operations, software engineering. Primarily as Incident Optimization specialist, as Site Reliability Engineer (SRE) for End-User Computing 
Position Summary
The Senior Incident Optimization & Reliability Specialist serves as a critical bridge between our Technology Incident Optimization Program and the core End-User Technology domains, including cloud desktop infrastructure, Microsoft productivity tools, content management, and conference/video platforms. This role demands deep technical expertise combined with a strategic, data-driven mindset to drive tactical incident ...
            

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