Senior Finance Manager, Customer Experience Innovation

**Overview**

Global Treasury supports the digital transformation journey of Microsoft’s customers, partners, and vendors by providing credit and payment solutions to support revenue growth, while managing credit risk. We are a compliance first organization with customer obsession and deal economics focus. We support $120B in trade receivables and $11B in payment solutions per year in global markets.

The Process & Innovation Team (PI) is looking for a **Senior Finance Manager, Customer Experience Innovation** , who is passionate about improving customer experiences, designing Microsoft strategy about long-term vision with customer billing, and leading changes to policy, process, and technology. In this role, you will work directly with leaders across our upstream teams, such as Sales, Operations, Engineering and Customer Support, in company-wide projects.  You will partner with these teams to brainstorm, design and deliver new solutions to support better experiences f...