About the Role
Description
Engineering Manager:
Helpshift, A Keywords Studio, bridges the disconnect between conventional customer service channels—such as email and phone support—and a growing consumer base that does more on mobile phones and has a strong preference for messaging as the primary mode of communication. Through Helpshift’s AI-powered customer service platform, companies can resolve issues more efficiently, boosting customer satisfaction in the process.
Companies such as Supercell, Scopely, Rovio, and hundreds of other leading brands use the Helpshift platform to provide messaging-first customer support. Helpshift is installed on two billion devices worldwide and serves more than 820 million active consumers. We are looking for an ambitious, experienced, driven, & solution-oriented individual that thrives in a fast-paced, cutting-edge, technology-driven environment.
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