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Manage a team of 15-20 Associate Engineers Gather insights and analyze through AI driven tools Provide technical solutions to controller, electrical & BMS related issues Managing day to day operation to ensure project defined SLAs & KPIs are met Ability to track and diagnose SLA breach and implementing action plan Delegate tasks and set project deadlines Preparing reports on various metrics adhering to timeline with integrity Do regular performance evaluation of team Create a healthy and motivating work environment and atmosphere Listen to team members’ feedback and resolve any issues or conflicts Coordinate with cross fun...
About the Role
Role Description
:Established professional in Product and Technical Service. Responds to customer calls, provides training to customers, and performs data analysis. Adjusts work procedures to ensure high levels of performance.
Responsibilities:
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