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About the Role
A cybersecurity pioneer is seeking a Staff Technical Support Specialist in Vancouver. This role includes troubleshooting the FortiEDR product, acting as an escalation point for critical cases, and providing customer education on networking. The ideal candidate has over 7 years of experience in technical support, strong communication skills, and a deep understanding of various operating systems. The position offers a competitive salary and comprehensive benefits, making it a rewarding opportunity for experienced professionals.
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