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Act as the lead engineer on large or complex client deploy projects
Act as the lead engineer on product engineering projects to further develop our service
Provide AWS subject matter expertise advice and assistance to pre-sales architects
Installation, configuration, and ongoing management of O/S and AWS services.
Implementing and maintaining custom client machine images and centralised configuration management to enable quick repeatable builds and auto-scaling.
Maintaining high availability through proactive measures.
Troubleshooting and resolving complex technical issues.
Ensuring clients & partners are updated on current status of work and issues.
Raise, investigate and resolve problems and known errors in line with the problem management process.
Ability and willingness to proactively improve ways of working, automation and processes via our...
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