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Senior Desktop Support Engineer

📍 Location
Cincinnati, Ohio
⏰ Job Type
Full-time
📅 Posted
May 16, 2026

About the Role



  • 4-7 years of experience in Desktop Support Engineer.

  • 4-7 years of experience in Desktop Management - Infrastructure Services (IS)

  • Comprehensive understanding of PC hardware, software, operating systems, directory services, printing and applications required.

  • Application support: Include all applications in the computer. If this is the global application, coordinate with the second level team to resolve the issues.

  • PC: Desktop/Laptop installation, book end users schedule for upgrade/refresh, perform user's existing computer system/software/data/printer installed/configuration settings intake prior any upgrade/refresh, and ensure they are as per order in the upgraded/refreshed computer.

  • Printers: Support all printers, support network configuration, driver installation, and vendor coordination for setup/repair of faulty devices, e...

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