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Senior CX Operations Leader (Hybrid, Learning & Perks)

📍 Location
manila
⏰ Job Type
Full-time
📅 Posted
May 27, 2026

About the Role

A leading technology firm seeks a Senior Leader to oversee Customer Support Strategy and Operations in Manila. You'll lead a large team, optimize systems and processes to ensure high-quality, scalable services. The ideal candidate has 8+ years in customer experience leadership, a relevant bachelor's degree, and expertise in stakeholder management. Perks include hybrid work arrangements, access to learning opportunities, and comprehensive mental health support.
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