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About the Role
A leading logistics firm is seeking a Customer Success Manager to enhance client support and account management. Responsibilities include serving as the primary point of contact for inquiries, managing escalations, and driving client success through strong relationships. The ideal candidate has at least 4 years of experience in customer success or account management, proficient in contract management and CRM tools. The role offers a collaborative team environment and generous perks, including annual bonuses and health insurance.
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