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About the Role
Senior CSSC Front Line Representative
Job Description
**At Grundfos, we’re not just a global leader in advanced pump solutions - we’re on a mission to pioneer sustainable water and energy solutions that help protect our planet.**
As a **Dutch speaking Front Line Representative** , you’ll be the trusted partner for our customers and sales teams, providing expert guidance and ensuring smooth, timely resolution of inquiries. You’ll work across multiple channels - digital, telephony, email, and live chat - delivering outstanding service while supporting our sustainability-driven solutions.
**What you will be doing**
+ Leverage broad knowledge and technical expertise to resolve customer inquiries and determine next steps in line with defined business processes
+ Provide timely and accurate quotations, technical guidance, and order entry support to customers and sales teams
+ Act as the primary point of support for escalated inquiries relat...
Job Description
**At Grundfos, we’re not just a global leader in advanced pump solutions - we’re on a mission to pioneer sustainable water and energy solutions that help protect our planet.**
As a **Dutch speaking Front Line Representative** , you’ll be the trusted partner for our customers and sales teams, providing expert guidance and ensuring smooth, timely resolution of inquiries. You’ll work across multiple channels - digital, telephony, email, and live chat - delivering outstanding service while supporting our sustainability-driven solutions.
**What you will be doing**
+ Leverage broad knowledge and technical expertise to resolve customer inquiries and determine next steps in line with defined business processes
+ Provide timely and accurate quotations, technical guidance, and order entry support to customers and sales teams
+ Act as the primary point of support for escalated inquiries relat...
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