Senior CSM — Onboarding, Delivery & Growth

RoleMapper Technologies Limited is seeking a Senior Customer Success Manager to own the onboarding and delivery lifecycle for enterprise customers. Your role will involve running customer-facing projects, ensuring high-quality outcomes, and driving customer value, retention, and growth in a scaling SaaS environment.

The ideal candidate will have a strong background in customer success and strategic account management, with a focus on delivering measurable value. This position embraces a startup culture, encouraging collaboration and innovation.