Senior CRM Specialist

Are you passionate about building impactful communication strategies and using data to drive partner engagement and growth?

We’re looking for a CRM Senior Specialist to join our Commercial team at efood and take ownership of our vendor-facing CRM strategy.

In this role, you will design and execute CRM campaigns that engage, educate, and grow our vendor base, supporting key commercial objectives across the platform.

What you’ll do:

• Own end-to-end CRM campaign management for vendor communications, from planning to execution and optimization.

• Design and implement B2B lifecycle strategies, including onboarding, activation, engagement, retention, and reactivation of vendors.

• Build and manage automated CRM journeys tailored to vendor behavior, lifecycle stage, and commercial needs.

• Leverage multiple communication channels (e.g., email,...