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About the Role
Job title: Senior CRM Developer
Location: Richardson, TX 75082 (Onsite)
Minimum years of experience required: 8 Years
Must Have Skills (TOP 3 SKILLS)
Dynamic 365 CRM
Power Platform
PCF
Detailed Job Description.
The role encompasses comprehensive ownership of Dynamics 365 Customer Service solutions and related integrations:
" Design, develop, and support Dynamics 365 Customer Service solutions including Cases, Activities, Queues, SLAs, and ARC, Email Template management, PCF controls
" Build and maintain complex Power Automate flows for email-to-case, ARC logic, routing, and exception handling
" Manage and troubleshoot email integration (Exchange sync, mailbox configuration, correlation logic, disclaimer handling)
" Promote solutions safely across DEV ? UAT ? PROD, including hotfixes and rollback planning<...
Location: Richardson, TX 75082 (Onsite)
Minimum years of experience required: 8 Years
Must Have Skills (TOP 3 SKILLS)
Dynamic 365 CRM
Power Platform
PCF
Detailed Job Description.
The role encompasses comprehensive ownership of Dynamics 365 Customer Service solutions and related integrations:
" Design, develop, and support Dynamics 365 Customer Service solutions including Cases, Activities, Queues, SLAs, and ARC, Email Template management, PCF controls
" Build and maintain complex Power Automate flows for email-to-case, ARC logic, routing, and exception handling
" Manage and troubleshoot email integration (Exchange sync, mailbox configuration, correlation logic, disclaimer handling)
" Promote solutions safely across DEV ? UAT ? PROD, including hotfixes and rollback planning<...
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