Senior Consultant - Microsoft Dynamics 365 CRM

About the job Senior Consultant - Microsoft Dynamics 365 CRM

Job Summary:

We are looking for a capable and client-focused Senior Consultant Microsoft Dynamics 365 CRM to lead the delivery of functional and configuration workstreams for CRM solutions. This role will focus on implementing Dynamics 365 Customer Engagement (CE) modules such as Sales, Customer Service, and Marketing, and will support clients in aligning CRM capabilities with business goals.

The role is suited for professionals with strong functional consulting experience and a deep understanding of CRM processes, configuration, and end-user enablement.

Key Responsibilities:

• Lead the functional implementation of Dynamics 365 CRM solutions, including requirement gathering, configuration, testing, and deployment.
• Configure core components such as entities, workflows, forms, views, dashboards, and bu...