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About the Role
Accenture Southeast Asia in Kuala Lumpur is seeking a Level-3 Technical Support Expert for Google Cloud's Data Analytics products. You will respond to and resolve customer support queries while ensuring high standards of documentation and customer satisfaction.
The ideal candidate will have strong diagnostic skills, able to communicate fluently in Mandarin and English, and possess 2-6 years of experience in cloud environments like Google Cloud, AWS, or Azure. The role requires proactive management of support queues and collaboration with engineering teams.
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