Senior Client Support

Senior Client Support page is loaded## Senior Client Supportlocations: Cebu, Philippinestime type: Full timeposted on: Posted 2 Days Agojob requisition id: R488# **Job Description**DUTIES & RESPONSIBILITIES:* Extensive knowledge of platform system and tools* Manages subordinate staff in the day-to-day performance of their jobs* True first level manager* Ensures that project/department milestones/goals are met and adhering to approved budgets* Has some authority for personnel actions with support of the director* Trains team on best practices to clients* Engage with customer to promote software adoption and onboarding strategies* Provides renewal sales quotations and responds to requests for proposals* A specialist on complex technical and business matters* Ensure the CRM team is fully trained on our products and services to effectively cross sell our suite of products* Supervise the crafting of proposals, identification of at-risk partnerships, resolution of dilemmas and identi...