Senior CCaaS Solution Architect - Genesys Cloud & AI

Roche is seeking a Senior Solution Architect in Madrid who will focus on designing business-driven solutions within a complex environment. You will lead architecture initiatives, drive innovation including AI use cases in the Contact Center as a Service, and provide mentorship to enhance architecture practices. The role demands extensive experience in telephony products, particularly Genesys Cloud, alongside exceptional communication skills. Join Roche for a professional environment valuing your expertise and work-life balance.
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