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Provide L2/L3 production support for retail banking and card-related applications
Monitor application health, troubleshoot issues, and ensure high availability
Investigate and resolve incidents related to credit/debit card processing systems
Perform root cause analysis (RCA) and implement preventive measures
Work closely with development, QA, and business teams to resolve defects and improve system performance
Execute and validate SQL queries, data fixes, and backend t...
About the Role
We are seeking an experienced Application Support Engineer with strong expertise in retail banking systems, card platforms (credit/debit), and solid technical skills in Java and SQL. The candidate will be responsible for supporting critical banking applications, ensuring system stability, and providing timely resolution to production issues.
Key Responsibilities:
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