About the Role
Title: Application Support Analyst - Mid-level/Senior
Location : Singapore
Job Description :
- Support Performance/Sustainability Applications
Responsibilities:
• Monitor Production Systems: Continuously monitor the health and performance of production applications using monitoring tools and dashboards.
• Incident Management: Respond to and resolve application incidents, ensuring minimal impact on business operations. Document incidents and their resolutions.
• Root Cause Analysis: Conduct root cause analysis for recurring issues and implement corrective actions to prevent future occurrences.
• Collaboration: Work closely with development, QA, and operations teams to identify and resolve application issues.
• Performance Tuning: Analyze application performance and implement tuning measures to optimize system performance.
• Deployment Support: Assist in the deployment of new releases and patches, e...
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