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About the Role
What Workforce Optimization contributes to Cardinal Health
Workforce Optimization is responsible for developing and managing forecasting and scheduling models, as well as systems and methodologies needed for analysis, measurement, and assessment of volumes and staffing/scheduling effectiveness, planning and decision-making.
Qualifications
- Bachelors degree required
- Minimum of 2 years solid experience in Workforce (Real Time Analysis)
- Strong communication skills
- Advanced proficiency in Microsoft Excel
- Proficient in Avaya CMS, Verint and Genesys Cloud.
- Proficient in handling Tableau (required)
- Alteryx and Power BI experience preferred
- Willing to work US hours
What is expected of you and others at this level
- Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
- Works on proj...
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