Senior 3rd-Line Tech Support Engineer

A leading recruitment agency in Cape Town is seeking an Advanced Technical Support Agent to provide technical support and manage customer relationships. The ideal candidate will have at least 2 years of relevant customer service experience in a webhosting or tech environment, and must possess technical knowledge of Windows and Linux servers, as well as various database technologies. This role requires adaptability and the ability to work out of hours in a shift schedule to maintain the company's high service standards.
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