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About the Role
About the role
Security Technical Services (TS) Systems Integration Specialist is a seasoned subject matter expert, responsible for providing technical support to clients. This role compiles technical specifications clearly, concisely, and unambiguously to explain the advantages and disadvantages of options. It also creates alternative solutions as backup planning. The role works towards professional to expert level certification while developing business knowledge.
Key responsibilities- Interacts with clients on site and remote to meet complex requirements of a solution.
- Escalates unresolved problems and issues to the relevant third parties.
- Responds to escalated client requests.
- Escalates complex problems to the relevant third parties.
- Writes reports and proposals and completes and maintains project documentation.
- Assists with the documentation of standard operating procedures relating to installations ...
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