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About the Role
Overview
Join Us! At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
As the Security Operations Manager, you will be primarily responsible for overseeing, leading and evaluating the effectiveness of a workflow operations team.
Responsibilities
- Drive the overall success of service delivery for a Security Operations Team
- Review performance data from the operations teams to evaluate the effectiveness of the operation teams
- Maintain overall accountability for the request fulfillment process of 4 different subprocesses
- Ensure teams have all necessary resources to perform delivery work
- Facilitate the development, documentation, and implementation business processes for all services and associated functions that support t...
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