← Back to opportunities
About the Role
Responsibilities
- Expertise with Thales Cloud Application Security platform
- Provide comprehensive service to our customers, including proactive monitoring, configuration, integration assistance, and post-sales assistance
- Act as a trusted advisor, providing a high quality of troubleshooting, investigation, and consultation when requested by customers
- Take ownership and deal with issues, work with internal Thales support, research, development and product functions to deliver actionable intelligence that will inform future product enhancements
- At lest 2 years experience in tech support, networking, or SOC
- Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and effectively.
- Strong customer service skills, comfortable interacting directly with customers
- Familiarity and experience with network protocols and s...
Ready to Join Through a Referral?
Apply now and get connected directly with the hiring team
Apply for this Position