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About the Role
About NCR
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Title: SAS - L1 Support
Grade: 7
Location: Belgrade, Serbia
Are you ready to be the first line of defense in tech support? At NCR Voyix, we’re looking for a proactive and customer-focused L1 Support Specialist to help us deliver world-class service to our clients and partners.
💼 What You’ll Do
+ Be the go-to expert for incoming calls, emails, and tickets from clients and field engineers.
+ Diagnose and resolve technical issues remotely—or escalate when needed.
+ Keep a close eye on ticket queues and ensure SLA commitments are met.
+ Use our knowledge systems to find solutions fast an...
NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.
Title: SAS - L1 Support
Grade: 7
Location: Belgrade, Serbia
Are you ready to be the first line of defense in tech support? At NCR Voyix, we’re looking for a proactive and customer-focused L1 Support Specialist to help us deliver world-class service to our clients and partners.
💼 What You’ll Do
+ Be the go-to expert for incoming calls, emails, and tickets from clients and field engineers.
+ Diagnose and resolve technical issues remotely—or escalate when needed.
+ Keep a close eye on ticket queues and ensure SLA commitments are met.
+ Use our knowledge systems to find solutions fast an...
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