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Lead complex infra incidents involving OS, compute, storage, backup, network latency, firewall, certificates, monitoring and DR. Review SAP workload platform readiness, capacity, HA/DR, backup, storage performance and monitoring design. Drive RCA and problem management for recurring infra/platform issues. Define operational standards, patching runbooks, monitoring baseline and automation opportunities. Mentor L1/L2 and validate new customer onboarding readiness. SAP-certified infra awareness, SLES/RHEL for SAP, Windows, cloud operations, storage performance, backup/recovery, HA/DR, network and security dependencies. Ability to troubleshoot cross-...
About the Role
Description and Requirements
Role Purpose
Act as infrastructure SME for SAP RISE AMS architecture validation, complex troubleshooting, DR readiness and automation.
Detailed Technical Responsibilities
Day-to-Day Technical Skills
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