Salesforce Platform Owner & AI Innovation Developer

Job ID

Main Purpose of the Job

This dual role involves overseeing the Salesforce platform’s strategy, governance, and operational excellence, ensuring it delivers value, remains scalable and secure, and aligns with enterprise architecture and business priorities. Additionally, the role includes researching AI technologies, developing proofs of concept, and supporting AI-driven solutions to address business needs.

Key Accountabilities

Salesforce Platform Owner

• Own the end-to-end Salesforce platform roadmap, vision, and backlog aligned with business strategy.
• Act as the primary liaison between IT application teams, delivery teams, and Salesforce.
• Gather, prioritize, and translate business requirements into platform capabilities and technical specifications.
• Oversee Salesforce configuration, customization, integration, and release management.
• Define and enforce platform governance, data stand...