Sales Support

Overview of the role

Phoenix is a leading UK IT solutions and managed service provider, with a deep specialism in the public sector. We work with organisations across government, healthcare, defence, public safety, education, housing, and the charity sector - helping them modernise with confidence across cloud, data and AI, cyber security, and managed services.

Due to continued growth, we are hiring a new Sales Support to join our Government & Public Safety team and provide assistance and support to the Account Managers.

What will you be doing?

• Raising sales orders using the company sales tool while following process and ISO guidelines
• Telephone, Teams and email liaison with customers and suppliers, including confirming software prices, dealing with queries and latest deals
• Checking confirmation orders and ensuring that all aspects of the sales process are adhered to
• Updating purchases/quotes on the sales sys...