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About the Role
The Sales Supervisor oversees the daily operations of a team of experienced sales agents. This role is responsible for ensuring the team consistently meets or exceeds sales targets, maintains high-quality customer interactions, and fulfills client expectations. Key responsibilities include coaching and supporting sales agents, handling escalated customer issues, ensuring compliance with company policies, and identifying opportunities for process and performance improvements. The Sales Supervisor plays a critical role in driving a high-performance sales culture and exceeding the expectations of every customer who chooses us for their equipment needs.
Key Responsibilities
Supervisory Responsibilities
- Manage a team of Sales and Customer Service Representatives (CSRs) or specialists.
- Provide ongoing coaching, guidance, and training to ensure optimal team performance.
- Monitor team adherence to company policies, procedures, and applicable le...
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