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About the Role
Responsibilities
- Assist and report to Store Manager/Assistant Store Manager to manage and oversee the daily store operations
- Supervise, ensure, and manage a team of sales staff to provide excellent customer service and build client relationships
- Identifies and handle client enquiries, concerns, and complaints
- Ensures store presentation is consistent with our brand image
- Supervise general housekeeping and cleaning duties including performing such duties, if necessary
- Coordinates with the team on the execution of sales plans and store events
- Manage and motivate staff to achieve sales targets established
- Ensures proper security measures are enforced
- Monitors and assists sales staff development by providing on-the-job training, product training, etc.
- Communicate timely with both internal and external parties. Which includes, emails, text messages and phone calls.
- Be a mentor...
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