Sales Operations and Development Lead

SME Growth and Business Development

Core Profile

• Leads the management, optimization, and governance of product systems supporting operations and sales support services.
• Serves as the key coordinator between Product, Operations, and Business teams to ensure system reliability, proper configuration, and seamless implementation of product enhancements.
• Oversees and drives User Acceptance Testing (UAT) activities to ensure system releases, product updates, and operational changes meet business requirements and adhere to current processes and policies prior to deployment.
• Ensures operational readiness by establishing structured testing processes, system documentation, and continuous improvement initiatives.

What You Will Be Doing

• Manage and support product system configuration, enhancements, and maintenance.
• Identify, analyze, and resolve system‑related issues affecting product functional...