About the Role
As a Sales & Retention Manager, you’ll be responsible for driving membership growth, maximising retention, and ensuring our live member movement continues to grow. Reporting directly to the General Manager, this is a full-time leadership role where you’ll lead sales initiatives, support the wider team, and ensure every member’s journey is seamless from the first visit onwards. You’ll be the ambassador for sales excellence in your club, leading by example, implementing smart strategies, and building strong relationships both inside and outside of the gym.
What You’ll Be Doing
Advocating and delivering the FUNDAMENTALS sales process, training and coaching the team to perform at their best.
Driving new member sales while maximising retention of existing members to grow the live member movement.
Owning the activity planner for the club – ensuring initiatives are well-planned, executed, and impactful...
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