Sales Manager - Events and Exhibitions (Exhibit Central)

Are you a tech‑savvy customer experience expert who loves solving problems and building systems that scale? Expo Centric is looking for a Customer Success Manager to support our Exhibit Central product line.

This role is perfect for someone who enjoys working across customer experience, product knowledge, order workflows, and process improvement — all while leading a growing customer service team.

What You’ll Do

Customer Experience & Success

• Manage enquiries, briefs, product questions, issue resolution, and escalations.
• Provide clear product explanations and accurate guidance for Exhibit Central products.
• Build long‑term customer relationships and improve customer satisfaction.
• Collaborate with Marketing for loyalty programs, reviews, promotions, and feedback initiatives.

Technical Product Knowledge

• Develop in‑depth understanding of all Exhibit Central products.