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About the Role
Job Description
Key Responsibilities:
- Deliver a warm, professional, and welcoming experience for all students, parents, and visitors at the front desk.
- Build and maintain strong, long-term relationships with students and their families to enhance engagement and retention.
- Convert enquiries into enrollments through effective consultations and a customer-focused sales approach.
- Identify and maximize upselling and cross-selling opportunities across courses, programs, and additional services.
- Conduct timely follow-ups with prospective students and encourage renewals and continued enrolment from existing students.
- Consistently deliver exceptional customer service while achieving individual and team sales targets.
- Generate new business through prospecting, networking, referrals, and lead follow-up activities.
- Develop and maintain strong relati...
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