Sales business development / core coordinator

Sales Business Development / Core Coordinator

South Africa

Job Description

Responsible to serve smaller- and mid-sized customers through digital & voice channels (Core Accounts)

Proactively pursue potential leads within our Core customer segment, to turn attractive leads into opportunities and close the business where beneficial for Hapag-Lloyd

Handle incoming Sales related requests received by Core customers

Guide customers and help navigate our online solutions

Responsibilities

Proactively reach out to core customers via phone/mail based on direction set by Area strategy

Anwer incoming Sales related telephone calls (via Contact Center)

Handle Sales related customer request (via Salesforce Case Management)

Work on leads & opportunities of local Core Customers in Salesforce

Promote usage of self-service tools & digital products of Hapag-Lloyd to our customers

Handle quotation requests from Co...