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About the Role
Job Responsibilities
- To ensure that excellent customer service is always provided
- To meet and exceed management-set sales targets
- To Go the extra mile to drive sales
- Solicit & understand customer feedback to understand their needs & the needs of the local community
- Be willing to consistently complement and update knowledge about music, our products and technology
- To build productive and trusting relationships with Clients
- To continuously build product knowledge and keep up to date with new product developments
- To actively seek out Clients in the store
- To cross-sell products
- To be knowledgeable and aware of market trends and competitors
- Ensure the interior and exterior of the store are kept to company standards
- Educate or assist customers on setting up and carrying out occasional installations
- Comply with inventory control procedures
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