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About the Role
Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.
The position of Sales Administrator I is within Toxicology located in the Philippines. The role is responsible to have customer interaction, high levels of support and time management skills.
RESPONSIBILITIES:
Respond to customer and employee tickets provided through our queue system.
Schedule FedEx pick-ups for customers by calling the FedEx service line, investigate missed FedEx pick-ups and assist clients with auto pick-up requests. Respond to original ticket for resolution.
Email clients Account Update/Change forms to gather new, updated customer data. Provide the form to customers and follow up with customers on a preset schedule to receive ...
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