Sales Admin (Inside Sales)

Job Description

Sales Admin (Inside sales)

Location: Petaling Jaya, Selangor

Budget (RM4000 – RM4500)

Role Summary

We are seeking a proactive and detail-oriented Sales Admin to support revenue growth through customer renewals, upselling, cross‑selling, and inbound sales opportunities. This role focuses on managing existing customers and warm leads, ensuring contract continuity, maximizing recurring revenue, and supporting the field sales (BDM) team in achieving overall sales targets. The Inside Sales Executive plays a critical role in retention, expansion, and sales operations efficiency.

Key Responsibilities

Customer Renewals & Retention (Primary Focus)

• Connectivity
• SIP Trunking
• CPaaS
• Managed services
• ITSM

• Track contract expiry dates and initiate renewal discussions early
• Ensure zero service disruption due to missed renewals
...