sale support specialist

Overview

Job-type Contract Job Category Retail Operations Industries Retail & FMCG Salary SGD 4,000 - 4,500 /Month

Who you'll be working for

One of the world's foremost Duty Free and Travel Retail operators

What requirements you'll need to be eligible

• Strong Excel skills (pivot tables, formulas, data cleaning)
• SAP experience essential; SD module a strong advantage
• Prior customer service / order management experience, ideally B2B or regional with SLA-driven environments

What you'll be doing on the job

• Distribution Customer Service & Order Management
  
  • End-to-end order processing: Receiving, validating, and accurately entering customer orders into the SAP system, ensuring zero errors that could result in fulfilment failures, billing disputes, or customer dissatisfaction.
  • Order tracking & status updates: Proactively monitoring each order through its lifecycle from placement to delivery and...