Safety Operations Associate

At Feeld, we are creating a world where where everyone is more intimately connected to each other and themselves. We are building an inclusive, human-centred product.

The Associate for Safety Operations will be a key part of our Customer Support team and our mission to continuously evolve Feeld to be safer and more inclusive to our community of Members.

We believe in building for and with our most vulnerable Members to create safer spaces that allow them to explore and express their identities.

What you will do:

• Manage and respond to high-priority and high-sensitivity safety workflows and escalations (e.g. DSA appeals, high severity requests, data privacy requests, law enforcement escalations).
• Identify and escalate opportunities to improve processes and macros (policy enforcement, violations, fraud rules, incident response).
• Respond to Data Subject Access Requests in accordance with GDPR and/or CCPA regulations.
• Act as a...