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About the Role
A leading GRC SaaS provider in Colombia is seeking a Customer Support Specialist to join their team. The role involves troubleshooting technical issues, guiding customers through platform configuration, and collaborating cross-functionally to ensure customer success. Ideal candidates will have over 3 years of experience in customer support or customer-facing technical roles. Strong technical aptitude and excellent communication skills are essential. The company fosters a remote work environment and promotes a diverse and inclusive workplace.
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