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SaaS Customer Experience Specialist - Automotive Data

📍 Location
Mexico
⏰ Job Type
Full-time
📅 Posted
May 26, 2026

About the Role

A leading automotive market intelligence firm is seeking a Customer Experience Specialist in Mexico City. This full-time role focuses on providing expert technical support for SaaS products while ensuring excellent customer experiences. The ideal candidate will have 2-5 years in a customer-facing technical support role, fluency in English and Spanish, and strong skills in SQL and problem-solving. Join a dynamic team committed to customer success and values such as integrity and innovation.
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