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Salary Range: $72,000 to $87,000 per year
Ops Tech Alliance (OTA) is seeking Remote Site Services (RSS) Tier 2 Technicians to support the Defense Language Institute Foreign Language Center (DLIFLC) at the Presidio of Monterey, CA. This role performs Mobile Device Management (MDM), client configuration management, and end-user support for the RSS environment. This position is contingent upon contract award.
Responsibilities
• Administer Mobile Device Management (MDM) for iOS, iPadOS, and macOS devices.
• Perform client configuration management for end-user devices.
• Provide end-user support for hardware, software, and connectivity issues.
• Plan, install, maintain, and troubleshoot RSS servers and applications, including after-hours work as required.
• Coordinate with the ITS Lead, Network, and DevOps teams on incident resolution and configuration changes.
• Document...
About the Role
Salary Range: $72,000 to $87,000 per year
Ops Tech Alliance (OTA) is seeking Remote Site Services (RSS) Tier 2 Technicians to support the Defense Language Institute Foreign Language Center (DLIFLC) at the Presidio of Monterey, CA. This role performs Mobile Device Management (MDM), client configuration management, and end-user support for the RSS environment. This position is contingent upon contract award.
Responsibilities
• Administer Mobile Device Management (MDM) for iOS, iPadOS, and macOS devices.
• Perform client configuration management for end-user devices.
• Provide end-user support for hardware, software, and connectivity issues.
• Plan, install, maintain, and troubleshoot RSS servers and applications, including after-hours work as required.
• Coordinate with the ITS Lead, Network, and DevOps teams on incident resolution and configuration changes.
• Document...
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