Round-the-Clock IT Support Engineer - Tier 1-2

ICONZ-WEBVISIONS PTE. LTD. is seeking a skilled individual for a position in customer technical support. The role involves providing operational shift duties in a 24x7 support center where you will deliver timely 1st and 2nd level support for customer issues.

The successful candidate will work as part of an operations team to monitor and troubleshoot server and application issues while ensuring excellent service delivery. Strong communication skills in English and a foundation in IT are essential for this role.