Returns Administrator

Returns Administrator A well-established and high-volume wholesale distribution business is seeking a Returns Administrator to manage and streamline its returns process. This is a key position within a busy operation, ideal for someone who thrives on organisation, problem-solving, and delivering excellent service. Overview Youll act as the central point of control for all returns (RMAs), ensuring each case is handled efficiently from initial request through to resolution. Working cross-functionally with warehouse, transport, sales, and accounts teams, youll play a vital role in keeping operations running smoothly and customers informed. During quieter periods, youll also support the internal sales function, adding further variety and development to your role. Key Responsibilities Take full ownership of all RMAs from initiation to completion Log, track, and manage all return requests daily Validate claims including damages, shortages, and incorrect supply Liaise with warehouse and goods...