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About the Role
Job Responsibilities
- Execute all daily store operations strictly according to instructions from headquarters, including store opening/closing, cash handling, and shift scheduling.
- Supervise store staff to ensure full compliance with company policies, brand standards, and operational procedures issued by headquarters.
- Ensure complete and accurate implementation of headquarters-directed marketing campaigns, product launches, and promotional events.
- Oversee inventory routines (receiving, replenishment, cycle counts, loss prevention) as per headquarters’ guidelines.
- Train and coach staff on standard operating procedures; monitor performance to ensure execution consistency.
- Report execution status, operational issues, inventory discrepancies, and staff feedback to headquarters in a timely manner.
- Escalate customer complaints or unresolved incidents to headquarters; do not make independent operational decisions.
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