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Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards Responsible for recruitment, training, development and succession of high performing, results driven Associates Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedb...
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